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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marilyn Pierson

March 2, 2026

5  out of  5
rating by Marilyn Pierson
"It has been a total pleasure working with Dallas. I have been shopping for quotes and he was so thorough describing the coverage and very easy to understand. Happy to do business with him. I will for sure recomend him to anyone I know looking for an agent."
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Gurinder Singh

February 23, 2026

5  out of  5
rating by Gurinder Singh
"They nice"
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Carlos Lebron

February 9, 2026

5  out of  5
rating by Carlos Lebron
"Monette was very helpful with setting up my account today."
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Anthony

February 5, 2026

5  out of  5
rating by Anthony
"Dan was very efficient in helping us find an affordable auto policy. He was honest and personable making the process feel practically enjoyable! Highly recommend."
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Roberta Leonard

February 4, 2026

5  out of  5
rating by Roberta Leonard
"I can't express how thankful I am for the team here. Monette helped me set up my app."
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gerald sexton

February 4, 2026

5  out of  5
rating by gerald sexton
"Monette was so helpful. Great office"
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Sakeenah Mack

January 24, 2026

5  out of  5
rating by Sakeenah Mack
"Melissa is great. She's always friendly and thorough. This is my fav State Farm."
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Gary Hansen

January 21, 2026

5  out of  5
rating by Gary Hansen
"Monette helped me with everything I needed today! Great office"
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Maria Martinez

January 19, 2026

5  out of  5
rating by Maria Martinez
"Muy satisfactorio"
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Susan Osayi-Adams

January 12, 2026

5  out of  5
rating by Susan Osayi-Adams
"I had an excellent experience working with Daniel and the Jack Martin State Farm team. Daniel was professional, responsive, and very helpful throughout the process. I was on a tight timeline, and he ensured my renters insurance was set up quickly and correctly, including providing proof of coverage that was promptly approved by my property. I also appreciated the auto–renters bundle discount. Overall, smooth, efficient, and stress-free service. Highly recommend!"
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SailorsCreed ForLife

December 7, 2025

5  out of  5
rating by SailorsCreed ForLife
"Jack Martin, a warm and spirited person who is customer focused. His superb knowledge of State Farm services was key in helping me choose the correct home and auto policy that met my needs. Give him the chance to find the right policy for your situation. Thanks Jack!"
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Vahe Ayvazian

November 13, 2025

5  out of  5
rating by Vahe Ayvazian
"Jack and his team are very responsive and very easy to work with overall!"
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Kevin Grebner

November 12, 2025

5  out of  5
rating by Kevin Grebner
"I needed pricing and to establish home owners insurance for my home. Dallas quickly and efficiently provided a quote and helped get the policy in place."
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Diane Hargrove

November 12, 2025

5  out of  5
rating by Diane Hargrove
"Dallas from State Farm Office Waukegan Il, was on spot! Knowledgeable, friendly was able to laugh and ne informational. Was willing to call me after he was off of work to assist me with meed information."
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Eric Sajuan

October 31, 2025

5  out of  5
rating by Eric Sajuan
"Melissa was very helpful and patient! She took the time to search until she found the perfect quote for me. Great service and communication — highly recommend!"
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Maria Aboytes

October 23, 2025

5  out of  5
rating by Maria Aboytes
"DALLAS SOTO IS THE REP. THAT ASSISTED ME WITH MY HOME AND AUTO INSURANCE TODAY. SOTO IS VERY SMART, SKILLFUL, HE LISTENED TO MY NEEDS AND EXPLAINED MY OPTIONS. EXCELLENT CUSTOMER SERVICE SKILLS. THANK YOU FOR MAKING THIS EXPERIENCE A GOOD ONE."
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Chloe Ortega

October 23, 2025

5  out of  5
rating by Chloe Ortega
"Excellent customer service!"
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Anthony Rivera

October 10, 2025

5  out of  5
rating by Anthony Rivera
"Dallas such an amazing help State Farm on top!"
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Don Linn

October 1, 2025

5  out of  5
rating by Don Linn
"State Farm has been our insurer for everything for decades and the service at Jack Martin's agency is just outstanding. Special praise for Melissa Ocampo who works magic for customers. If you're insurance shopping, don't pass this one by."
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Richard Wisner

September 26, 2025

5  out of  5
rating by Richard Wisner
"42 years of great customer service ⁰"
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JC Serrano

September 3, 2025

5  out of  5
rating by JC Serrano
"Jocelyn and Melissa are always professional and answer all of my questions. Strongly recommend them for all your insurance needs. Keep up the good work!"
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Amanda Smith

September 2, 2025

1  out of  5
rating by Amanda Smith
"They will not confirm the date with you when you cancel your policy and will not even send a confirmation email. I went a week without insurance and didn't even know it because I had asked to cancel my policy at the end of the current month. Instead, they just canceled it immediately without even telling me (after it took over a week to process). I found out a week later when I received a letter in the mail. They also raised my rate by over 20% with no explanation. I was a client for many years, and that's not how you treat your customers. Very disappointing. Avoid at all costs."
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Justin de Sousa

September 2, 2025

5  out of  5
rating by Justin de Sousa
"Jack was very helpful with getting a quick and affordable policy!"
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Jeanette Lester

August 21, 2025

5  out of  5
rating by Jeanette Lester
"Since I have been with State Farm, the experience has been wonderful and the services has been outstanding."
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Eric Wentz

August 21, 2025

1  out of  5
rating by Eric Wentz
"They canvas neighborhoods with their pamphlets. Not professional and I wouldn't do business with a company like this."