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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Watt

June 22, 2026

5  out of  5
rating by Daniel Watt
"Incredibly helpful staff, great long term relationship with this agency. I highly recommend Jack and his team."
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Isiah Vasquez

June 5, 2026

5  out of  5
rating by Isiah Vasquez
"Dallas was a huge help and answered any questions I had! The process was quick and efficient! I paid for full coverage and I think the price is very fair!"
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Tony

April 24, 2026

5  out of  5
rating by Tony
"I had a great experience. Dallas was professional, patient, and helped me find a car insurance policy that fits my budget and needs. He explained everything clearly and made the process quick and stress-free. Highly recommend!"
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maricela alamar

April 22, 2026

5  out of  5
rating by maricela alamar
"Monette Ocampo was very friendly and fast and helpful."
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Saul Figueroa

April 16, 2026

1  out of  5
rating by Saul Figueroa
"Horrible customer service. Don’t even bother."
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Elliotte Pomerich

April 2, 2026

5  out of  5
rating by Elliotte Pomerich
"Great experience! Would highly recommend."
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Anna Hemingway

March 26, 2026

5  out of  5
rating by Anna Hemingway
"Very professional polite and we were treated with respect."
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Nathan

March 23, 2026

5  out of  5
rating by Nathan
"Switched over my home and auto insurance. Was easy and saved me more money than I thought possible"
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Maria Castillo

March 4, 2026

5  out of  5
rating by Maria Castillo
"The provided service is both excellent and precise."
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Marilyn Pierson

March 2, 2026

5  out of  5
rating by Marilyn Pierson
"It has been a total pleasure working with Dallas. I have been shopping for quotes and he was so thorough describing the coverage and very easy to understand. Happy to do business with him. I will for sure recomend him to anyone I know looking for an agent."
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Gurinder Singh

February 23, 2026

5  out of  5
rating by Gurinder Singh
"They nice"
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Carlos Lebron

February 9, 2026

5  out of  5
rating by Carlos Lebron
"Monette was very helpful with setting up my account today."
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Anthony

February 5, 2026

5  out of  5
rating by Anthony
"Dan was very efficient in helping us find an affordable auto policy.
He was honest and personable making the process feel practically enjoyable!
Highly recommend."
We responded:
"Thank you Anthony for sharing your thoughts with us. It is a privilege to serve you and we are grateful for your patronage. -Jack Martin"
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Roberta Leonard

February 4, 2026

5  out of  5
rating by Roberta Leonard
"I can't express how thankful I am for the team here. Monette helped me set up my app."
We responded:
"Thank you so much Roberta for sharing your thoughts. Monette is a highly valued member of the team at Jack Martin State Farm."
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gerald sexton

February 4, 2026

5  out of  5
rating by gerald sexton
"Monette was so helpful. Great office"
We responded:
"Gerald, thank you so much for sharing your thoughts. We are grateful for you as our customer and for Monette being such an awesome member of our team.- Jack Martin"
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Sakeenah Mack

January 24, 2026

5  out of  5
rating by Sakeenah Mack
"Melissa is great. She's always friendly and thorough. This is my fav State Farm."
We responded:
"Sakeenah, thank you so much for sharing your thoughts. Wow, I was so happy to see your positive comments about us. It means so much to me and the team. We look forward to serving you far into the future. -Jack Martin"
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Gary Hansen

January 21, 2026

5  out of  5
rating by Gary Hansen
"Monette helped me with everything I needed today! Great office"
We responded:
"Gary, thank you so much for sharing your thoughts. I am so proud to have Monette on our team.- Jack Martin"
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Maria Martinez

January 19, 2026

5  out of  5
rating by Maria Martinez
"Muy satisfactorio"
We responded:
"Hola Maria, muchas gracias por confiar en nosotros. Esperamos ayudarla con todo lo que necesita. - Jack Martin"
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Susan Osayi-Adams

January 12, 2026

5  out of  5
rating by Susan Osayi-Adams
"I had an excellent experience working with Daniel and the Jack Martin State Farm team. Daniel was professional, responsive, and very helpful throughout the process. I was on a tight timeline, and he ensured my renters insurance was set up quickly and correctly, including providing proof of coverage that was promptly approved by my property. I also appreciated the auto–renters bundle discount. Overall, smooth, efficient, and stress-free service. Highly recommend!"
We responded:
"Susan, I am so thrilled to read your comments about your experience with my business. Thank you for being our customer. We are looking forward to serving you. Please do not hesitate to reach out to us by phone, text , email or just stop in. -Jack Martin"
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SailorsCreed ForLife

December 7, 2025

5  out of  5
rating by SailorsCreed ForLife
"Jack Martin, a warm and spirited person who is customer focused. His superb knowledge of State Farm services was key in helping me choose the correct home and auto policy that met my needs. Give him the chance to find the right policy for your situation. Thanks Jack!"
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Vahe Ayvazian

November 13, 2025

5  out of  5
rating by Vahe Ayvazian
"Jack and his team are very responsive and very easy to work with overall!"
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Kevin Grebner

November 12, 2025

5  out of  5
rating by Kevin Grebner
"I needed pricing and to establish home owners insurance for my home. Dallas quickly and efficiently provided a quote and helped get the policy in place."
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Diane Hargrove

November 12, 2025

5  out of  5
rating by Diane Hargrove
"Dallas from State Farm Office Waukegan Il, was on spot! Knowledgeable, friendly was able to laugh and ne informational. Was willing to call me after he was off of work to assist me with meed information."
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Eric Sajuan

October 31, 2025

5  out of  5
rating by Eric Sajuan
"Melissa was very helpful and patient! She took the time to search until she found the perfect quote for me. Great service and communication — highly recommend!"
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Maria Aboytes

October 23, 2025

5  out of  5
rating by Maria Aboytes
"DALLAS SOTO IS THE REP. THAT ASSISTED ME WITH MY HOME AND AUTO INSURANCE TODAY. SOTO IS VERY SMART, SKILLFUL, HE LISTENED TO MY NEEDS AND EXPLAINED MY OPTIONS. EXCELLENT CUSTOMER SERVICE SKILLS. THANK YOU FOR MAKING THIS EXPERIENCE A GOOD ONE."